"Hi [Customer's Name], I just wanted to confirm: Would you be comfortable receiving text messages from us at Archie Appliance Repair for things like appointment reminders, updates on your repair status, and other relevant information? Please note that any information you provide as part of this consent process will be kept private and will not be shared with any third parties. Do you agree to receive SMS communication from us?"
"Hi [Customer's Name], to get started with your appliance repair, I’ll need to confirm a few details for better communication. Could you please provide your full name, address, and the best phone number to reach you? Also, just to confirm, would you be okay with receiving text messages from Archie Appliance Repair? These messages may include appointment reminders, updates on your repair, and other important notifications. For example, you might receive a message confirming your service appointment or a reminder when our technician is on the way. Your information will remain private and will not be shared with any third parties. Do you agree to receive text messages from us?"
"Hi [Customer's Name], to get started with your appliance repair, I'll need a few details to ensure better communication. Could you please provide your full name, address, and the best phone number to reach you? Also, just to confirm, would you be comfortable receiving text messages from Archie Appliance Repair? These messages may include appointment reminders, updates on your repair, and other important notifications. For example, you might receive a message confirming your service appointment or a reminder when our technician is on the way. Your information will remain private and will not be shared with any third parties.
Do you agree to receive text messages from us?
The service call fee is the price to examine and diagnose problem(s) with one appliance based on the symptoms the appliance is having, and to provide a written estimate with parts (if needed) and labor to repair/service the issue(s). WE CHARGE A SEPARATE SERVICE CALL FEE FOR EACH APPLIANCE WE EXAMINE AND DIAGNOSE. THE SERVICE CALL FEE IS NON-REFUNDABLE. THE SERVICE CALL FEE MUST BE COLLECTED FROM THE CUSTOMER PRIOR TO, OR AT THE TIME OF INITITAL VISIT.
Our appointments have a 4 hour window. All appointments are set based on the earliest availability. Part installation appointments are not scheduled until the parts have arrived.
Our limited labor warranty in regard to correcting defects in our workmanship is 60 days. If a part fails owing to a manufacturer's defect, however, our labor is covered for just 60 days. There is no warranty against additional or more extensive repairs, against other problems that may occur on the same machine (even if involving what appear to be identical symptoms), or against incidental damages. Parts carry the manufacturer's warranty, which is usually 30-90 days dependent on manufacturer.